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You are installing Microsoft Dynamics CRM 2016 and you have one Application Server and one Microsoft SQL Server.
You need to use the correct privileges on the SQL Server for the account used to perform the installation.
Which two privileges should you select? Each correct answer presents part of the solution.
B. local administrator
Your organization has deployed two Microsoft Dynamics CRM 2016 organizations, one as a production environment and one as a development environment.
You need to access both organizations with the Microsoft Dynamics CRM for Outlook client to ensure all functionality works as designed.
How can you configure access to the two organizations?
A. Microsoft Dynamics CRM for Outlook supports multiple organizations and both organizations can be configured for offline access.
B. Microsoft Dynamics CRM for Outlook supports multiple organizations but only one can be configured for offline access.
C. Microsoft Dynamics CRM for Outlook supports multiple organizations but Offline mode is only available when only one organization has been configured.
D. Microsoft Dynamics CRM for Outlook does not support multiple organizations. You need two separate computers to be able to connect to both organizations.
You install Microsoft Dynamics CRM 2016 on-premises for a call center with three shifts.
– The day shift has 340 agents.
– The evening shift has 350 agents.
– The night shift has 500 agents.
– The organization uses a total of 575 devices for all staff, managers, and senior management.
– The nature of the work is secured to the facility; no one works from outside the office.
You need to determine the appropriate number of licenses. What is the appropriate number of licenses?
A. 575 Device Licenses
B. 575 User Licenses
C. 1,190 User Licenses
D. 500 Device Licenses
You are the primary technical resource for an enterprise deployment of Microsoft Dynamics CRM 2016 on-premises that has 300 seats.
You are asked about hardware requirements for Microsoft SQL Server.
You need to make the appropriate recommendation.
What are the hardware requirements for SQL Server for this organization?
A. Dual-core x64 architecture 1.5 GHz processor, 4 GB RAM. and SAS RAID 0 hard disk array
B. Dual-core x64 architecture 1.5 GHz processor, 4 GB RAM. and SAS RAID 5 hard disk array
C. Intel Xeon Phi Coprocessors, 64-GB RAM, and PCI Express Solid State Storage
D. Quad-core x64 architecture 2 GHz AMD Opteron processor. 16-GB RAM, and SAS RAID 5 hard disk array
Your organization decides to install Microsoft Dynamics CRM on-premises in North America and uses Microsoft Dynamics CRM Online to support its European operations.
You will need to share customizations including report definitions.
You need to be able to share report definitions between both the North American and European operations.
What should you consider when sharing report definitions between an on-premises installation and an Online installation?
A. You must install the Microsoft Dynamics CRM Reporting Extensions when creating the re
B. Reports must be created using Transact-SQL
C. Reports must be created using Fetch XML
D. You must use Microsoft Power BI for all reports.
You need to limit the number of asynchronous jobs that can be queued by Microsoft Dynamics CRM Which tool should you use?
A. System Settings
B. Windows PowerShell
C. Configuration Wizard
D. Deployment Manager.
You need to upgrade the Email Router to the Microsoft Dynamics CRM 2016 version.
What should you do to prepare in case of a failure and the Email Router needs to be restored?
A. Back up the Email Router state files and Smart Matching settings.
B. Back up the Email Router settings in the local registry.
C. Back up the MSCRM_CONFIG database.
D. Back up the <OrganizationName>_MSCRM database.
You are upgrading a Microsoft Dynamics CRM 2013 Server to Microsoft Dynamics CRM 2016.
You need to update the reporting environment to support Microsoft Dynamics CRM 2016.
Which statement accurately reflects the process?
A. Microsoft Dynamics CRM 2016 supports the Reporting Extensions from Microsoft Dynamics CRM 2013.
B. Existing Reporting Extensions must be uninstalled and Microsoft Dynamics CRM 2016 Reporting Extensions must be installed.
C. Microsoft Dynamics CRM 2016 supports the Reporting Extensions from Microsoft Dynamics CRM 2015.
D. Microsoft Dynamics CRM 2016 Reporting Extensions can be upgraded via in-place upgrade.
Your organization uses Microsoft Exchange Online and you deploy Microsoft Dynamics CRM 2016 on-premises.
You need to synchronize records between the Microsoft Dynamics CRM Server and Exchange Online.
What is the supported synchronization method for this scenario?
A. folder-level tracking
B. Email Router
C. smart matching
D. server-side synchronization
Which two operating systems are supported for Microsoft Dynamics CRM 2016? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A. Windows Server 2012 R2 Datacenter Edition
B. Windows Server 2012 R2 Essentials Edition
C. Windows Server 2012 Foundation Edition
D. Windows Server 2012 Standard Edition
You add another organization to your Microsoft Dynamics CRM 2016 on-premises deployment. The environment is an Internet-facing deployment (IFD).
Users must be able to access the server via a web browser.
You need to determine the additional step required to allow users to connect directly to the new organization using a web browser.
Which step is required to configure IFD to connect to an additional organization?
A. Configure a new IFD and Active Directory Federation Services (AD FS) server for the new organization.
B. Ensure your certificate supports subject alternative names and list the new organization under the certificate used for the original organization.
C. Add a Domain Name System (DNS) record for the new organization and specify it in the IFD configuration.
D. Add a suffix for the new organization to the URL and specify it in the IFD configuration.
You need to use the full capability of Microsoft Dynamics CRM server-side synchronization to include synchronization of tasks, email, appointments, and contacts.
What are three possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE Each correct selection is worth one point.
A. Microsoft Dynamics CRM on-premises and Exchange Online
B. Microsoft Dynamics CRM Online and Exchange Online
C. Microsoft Dynamics CRM Online and Exchange on-premises
D. Microsoft Dynamics CRM on-premises and Exchange on-premises
E. Microsoft Dynamics CRM on-premises and POP3 email server
Which functionality can you expect when using server-side synchronization?
A. It runs as part of the sandbox processing service.
B. The Rule Deployment Wizard is integrated into the Microsoft Dynamics CRM web application.
C. It is supported with Microsoft Dynamics CRM 2016 an-premises and Exchange Online.
D. Folder-level tracking is available.
You are required to install and manage Microsoft Dynamics CRM 2016 in an enterprise environment.
The organization is unwilling to give you Active Directory permissions. They provide an Active Directory administrator to receive your instructions.
You need to property brief the organization on the rights you need to install Microsoft Dynamics CRM 2016.
What is the minimum right or permission required to install the Microsoft Dynamics CRM 2016 Servers?
A. local administrator rights on the Microsoft Dynamics CRM Servers host machines
B. permission to create Active Directory groups
C. forest administrative rights
D. domain administrator rights
You work as a consultant for a Microsoft partner.
You are completing an installation of the Microsoft Dynamics CRM Email Router by running the SetupEmailRouter.exe file.
Which two options are available for selection? Each answer presents a complete solution.
A. Forward Mailbox
B. Microsoft Dynamics CRM Email Router Service
C. SMTP, Exchange, or POP
D. Rule Deployment Wizard
You need to install Microsoft Dynamics CRM for Outlook on a computer with a supported operating system.
Which three options can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A. Windows 10
B. Windows 7
C. Windows Server 2008 running as a Remote Desktop Services application
D. Windows 8
E. Windows Server 2012 running as a Remote Desktop Services application
You are a Microsoft Dynamics CRM system administrator. The company currently runs Microsoft Dynamics CRM 2011 Update Rollup 12.
The company wants to upgrade to Microsoft Dynamics CRM 2016.
You need to plan and document the upgrade path for the company s current Microsoft Dynamics CRM application.
What should you do?
A. Upgrade to Microsoft Dynamics CRM 2013, upgrade to Microsoft Dynamics CRM 2015r and then upgrade to Microsoft
Dynamics CRM 2016.
B. Upgrade to Microsoft Dynamics CRM 2013 Service Pack 1. upgrade to Microsoft Dynamics CRM 2015, and then upgrade to Microsoft Dynamics CRM 2016.
C. Upgrade to Microsoft Dynamics CRM 2011 Update Rollup 14, upgrade to Microsoft Dynamics CRM 2013 Service Pack L upgrade to Microsoft Dynamics CRM 2015. and then upgrade to Microsoft Dynamics CRM 2016.
D. Upgrade to Microsoft Dynamics CRM 2011 Update Rollup 18. upgrade to Microsoft Dynamics CRM 2013, upgrade to Microsoft Dynamics CRM 2015, and then upgrade to Microsoft Dynamics CRM 2016.
You use Microsoft Dynamics CRM 2016 offline with the Microsoft Outlook client.
You want to configure the fields that are synchronized between Microsoft Outlook/Exchange and Microsoft Dynamics CRM items.
You must identify the role that has the permissions to perform the action.
Which role is required to configure the fields that are synchronized between Outlook/Exchange and Microsoft Dynamics CRM items?
A. System Administrator
B. Schedule Manager
D. Microsoft Exchange administrators
Which two installation rights are required to install Microsoft Dynamics CRM 2016? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A. Enterprise Administrator
B. Microsoft SQL Server Administrator
C. Domain Administrator
D. Create security groups in Active Directory
You review the browsers available on client machines for a Microsoft Dynamics CRM 2016 installation.
– 47 Windows 7 devices with Internet Explorer 9.
– 17 Apple devices with the latest version of Safari.
– 5 Google Chromebooks with the latest version of Chrome.
– 105 Windows 7 systems with the latest version of Mozilla Firefox.
You need to determine the number of browsers that will need an upgrade to support the Microsoft Dynamics CRM 2016 web client
How many web browsers will need an upgrade?
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